Your questions answered
Is the scam guide really free?
Yes. Enter your name and email and we will send a download link. You do not need to buy a package.
What is the difference between £4.99 and £6.99?
Basic Scam Protection is £4.99 per month and includes the monthly report, real scam examples, practical guidance and reporting information. Premium Scam Protection is £6.99 per month and adds instant email alerts when we publish a new scam warning.
How do instant alerts work?
When our team publishes a new scam warning, an alert is queued immediately for eligible members. Alerts arrive by email; inbox delivery times can vary.
What does the £15.99 scan include?
A one-off review of the public personal social profiles you submit, a personal report and one month of Premium Scam Protection from payment confirmation. It does not renew automatically. We will contact you to arrange your review and confirm the turnaround time.
Will you need my social media passwords?
No. Submit only public profile links. Never send passwords, security codes or private messages.
Does the scan include ongoing monitoring or account recovery?
No. It reviews publicly available information at the time of the scan and provides practical findings. It does not include continuous monitoring, account access, takedowns or recovery of lost funds.
Can I cancel a monthly package?
Yes. Use the subscription management link supplied by Stripe or contact us to request cancellation. See our terms for the cancellation process.
What does VIP Protection include?
VIP Protection is £14.99 per month. It includes full Premium Scam Protection plus ongoing monitoring of the personal social media accounts you submit for fake or copycat profiles. We never require your passwords. No monitoring service can guarantee that every fake account is identified or prevented.
How is VIP different from the £15.99 scan?
VIP is an ongoing monthly service. The £15.99 scan is a separate one-off public-profile review with one month of Premium included and no automatic renewal.
